Job Openings

Physical Security Subject Matter Expert (SME)

Job Description
The Physical Security Subject Matter Expert (SME) will support the U.S. Army Corps of Engineers (USACE) Physical Security Program by conducting physical security inspections and physical security program reviews to support the customer’s physical security program goals and objectives. The SME must have a strong ability to liaison with all levels of leadership with a strong physical security background to assess physical security programs or protection measures and provide recommended courses of action toward improving physical security. This is a remote position which may allow for teleworking, and as such, the selectee may reside anywhere in the lower 48 states. This position requires travel up to 25%

Specific Duties and Responsibilities:

  • Developing USACE directive publications through the incorporation of material from existing U.S. Army regulations and policy.
  • Coordinating and conducting staff assistance visits (SAV) to assess Physical Security Program conditions at customer locations, documenting conditions and deficiencies in a report, and providing recommended courses of action to senior and executive leaders to mitigate deficiencies.
  • Conducting physical security inspections at customer locations within the continental United States to assess physical security measures and procedures implemented to protect customer assets and resources.
  • Developing physical security inspection reports identifying observations and deficiencies identified during physical security inspections and recommended courses of action to achieve compliance with physical security requirements.
  • Conducting and completing risk analysis of inspected assets and resources according to Department of the Army and the customer’s physical security requirements.
  • Using the Department of the Army’s (DA) Security Management System (Countermeasures) (SMS(CM)) software to coordinate, execute, and complete physical security inspections, risk analysis, and reports.
  • Conducting in-depth discussions with points-of-contact and physical security stakeholders, at all levels, to gather information necessary to complete all assessments, reviews, and inspections.
  • Developing work plans to communicate schedules and coordination of physical security inspections.
  • Developing and/or utilizing physical security inspection and assessment checklists as required.
  • Coordinating, tracking, and completing all assigned projects until completion.
  • Establishing and maintaining liaison with customer points-of-contact for all assigned projects.
  • Conducting peer review of other projects within the team.
  • Preparing all assigned project deliverables according to strict deadlines and schedules.
  • Submitting monthly situation reports explaining on-going work efforts including a summary of operations and activities, significant accomplishments, lessons learned, completed travel, proposed travel, and any outstanding issues/challenges.

Additional Job Functions:

  • Contributing towards development of proposals, work breakdown structures, and project management plans.
  • Performance of other related duties as required.

Required Qualifications:

  • Bachelor’s Degree with five (5) years of relevant experience or an equivalent combination of ten (10) years education and experience.
  • Strong working knowledge of U.S. Army Physical Security regulations, including AR 190-13, AR 190-51, AR 190-11, and AR 190-56.
  • Graduate of the U.S. Army Conventional Physical Security and Crime Prevention Course or equivalent.
  • Demonstrated knowledge of best practices in physical security encompassing strategies, policies, principles, procedures, and standards.
  • Experience reviewing physical security plans and policies to identify shortcomings and providing recommended measures to mitigate gaps in policy or regulatory requirements.
  • Experience in conducting physical security inspections and risk analysis.
  • Proficient in the Microsoft Office suite of programs, specifically MS Word and MS Excel
  • Proficient in clearly communicating and delivering information to senior leaders and executives, both verbally and in writing.
  • Full capability to work remotely.
  • Full capability to manage individual schedules to ensure project completion according to strict deadlines.
  • Candidates must complete online Antiterrorism Level I training, Operational Security Awareness training.
  • Candidates must complete online training of the Army’s SMS(CM) software during the first 30 days of employment.
  • Must possess physical dexterity, judgement and stamina to ensure accomplishment of assigned missions and tasks.

Desired Qualifications:

  • Demonstrated knowledge of U.S. Army physical security program requirements including plans, physical security inspections, risk analysis processes, and physical security regulations.
  • Demonstrated knowledge of civil works infrastructure.
  • Bachelor’s Degree in a security-related field of study with five (5) years of relevant military experience.
  • Experience working in a remote, telework environment.
  • Current certification through ASIS International as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) is highly desired.

Grants Management Specialist

Job Description
The Grants Management Specialist is responsible for managing and coordinating a complex grants portfolio including inter-agency agreements, Cooperative Agreements and highly technical special projects. The Grants Management Specialist must have substantive experience managing operations and resources with a preferable background in event logistics. The successful Grants Management Specialist candidate will be capable and eager to serve as part of a management team and assist with managing the daily operations for multi-million dollar federal administrative and logistical support contracts. The Grants Management Specialist must also possess a transferable skill set that can be applied to non-grant related contracts in order to add value to the cross-functional position.

The successful candidate must possess and be capable of leading teams of personnel in completing a wide range of activities and applying project management skills in different environments. You must be an excellent and strategic communicator with experience serving as a project team lead and client-facing point-of-contact on federal contracts. Experience within the fields of education, research and policy, as well as relevant certifications, are highly desired but not a requirement.  The Grants Management Specialist is responsible for assisting the Project Manager and Executive Leadership Team with the management of all task orders, development of associated work plans, risk mitigation, quality assurance, reporting and the strategic allocation of resources and personnel within the project schedule and budget.

The Grants Management Specialist will also negotiate, award and review all reimbursement requests for appropriateness and ensure that awardees are in compliance with established administrative and financial policies, procedures and sound business practices. Following awards, s/he will monitor all phases of award and closing, including assessment of technical progress and performance. This position requires knowledge and skill in applying analytical and evaluative techniques to the identification and resolution of grants administration issues and knowledge of laws, regulations, agency policy, precedent cases and other requirements that affect grant program administration.

Qualifications:

  • Bachelor’s degree and three to five years of related work experience
  • Master’s degree preferred
  • Previous exposure to or experience in the education sector a plus
  • Must be comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred

Lean Six Sigma Process Improvement Specialist

Job Description
The Process Improvement Specialist is responsible for leading multi-disciplinary process improvement teams using Lean/Six Sigma tools and methodologies to deliver significant operational (clinical and non-clinical) improvements. S/He applies proficiency and expertise in quality improvement methodologies to define project scope, analyze internal processes and procedures, detect operating issues using data-driven problem analysis tools, adopt best practices and develop outcome metrics. The LSS Process Improvement Specialist educates and trains staff in process improvement and process management techniques and methodologies. Other aspects of the job include team building, group facilitation, compiling and tracking data and managing projects.

Qualifications:

  • Bachelor’s degree required; Master’s degree preferred
  • Two (2) years’ relevant experience using process improvement tools, data collection methods, process mapping and data analysis
  • Lean Six Sigma – Blackbelt certification required or in process
  • Strong knowledge of problem solving methodologies, continuous improvement methods, project management methods and analytical tools and methodologies
  • Strong leadership skills; ability to facilitate cross functional teams; ability to manage multiple projects; extensive communication (written/verbal) skills; self-starter; quantitative aptitude and analytical skills
  • Demonstrated experience teaching/mentoring others

Program Manager (PMP)

Job Description
Project Managers join our consulting practice focused on mission-critical projects and quickly contribute to the growth of our firm and the development of strong client relationships.  S/He will provide support designing and delivering innovative, high quality solutions on time and within budget.  Program Managers lead dynamic, interesting and complex programs, improving the ways in which information technology supports the needs of our customers.

Qualifications:

  • Entrepreneurial spirit, with outstanding client relationship and communications
  • 10+ years’ experience managing consulting projects (scope, budget, schedule)
  • PMP or similar certification
  • Experience in managing large teams
  • Experience with Microsoft (MS) Project or similar project management tools
  • Enterprise Transformation Project experience required (program management office, IT infrastructure services like email, networks and cloud, application development, financial services management)
  • Portfolio, project and performance management experience
  • Ability to oversee team in performing project management, enterprise service management, data center consolidation / oversight and performance management of IT vendors and cloud providers
  • Bachelor’s Degree required
  • PMP Preferred
  • Master’s Degree preferred

Project Manager

Job Description
The PM manages projects dealing with products, processes or functions that may have cross-functional or inter-departmental implications. S/He partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. They are accountable for initiatives limited in scope to department products, processes or functions although some may have cross-functional or inter-departmental implications. S/He plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion. The PM is expected to develop and socialize potential risk mitigation strategies and effectively communicate with managers, peers and business partners on deliverables, timelines and support needed.  S/He will partner with the business to develop and transition plans, including ongoing success measures, to sustain the change.

Qualifications:

  • Strong project management skills, including the ability to prioritize work and meet deadlines
  • Typically 3+ plus years of project management support experience
  • Research and gather the technical requirements from the various stakeholders
  • Analyze requirements to distill key deliverables, identify use cases, assess project risks and work with the technical team to design solutions to meet the requirements
  • Document the project requirements, deliverables and workflows for tactical and strategic management
  • Research and seek clarification for any project issues that arise during the project
  • Research and document client processes to ensure a smooth project delivery
  • Manage and facilitate project meetings with stakeholders and project delivery teams
  • Communicate project updates and act as a project liaison for the client
  • Ensure that client expectations and project milestones are met

Business Intelligence Analyst

Job Description
We are seeking a Business Intelligence Analyst to join our Business Intelligence technology team. The BI Analysts will be involved in a broad range of projects focused on improving operational efficiency while maintaining the highest level of client experience. The role requires the use of analytical skills and creativity to mine and improve data, develop meaningful dashboards and generate reports that keep the business informed on key performance metrics.

Qualifications:

  • 3+ years business intelligence, data mining experience supporting a business function
  • Proven analytical skills; can problem-solve independently and collaboratively
  • Effectively communicates, in writing and verbally, to both technical and non-technical audiences
  • Enjoys working in a fast-paced environment; thrives on change
  • Passionate about using data to create business insight
  • Understands all the data, knows where to find it and how to use it
  • Gathers nuanced requirements and eliminates ambiguity
  • Converts and synthesizes large amounts of disparate data into actionable insights
  • Identifies and executes improvements to reporting processes and underlying source data
  • Eagerly tackles ad hoc analysis requests

Senior Software Engineer

Job Description
The Senior Software Engineer will work to develop new software and implement the same in order to improve the ease of use and performance of the existing software. S/He will lead a team of software engineers to create new product offerings.

The duties and responsibilities of the Senior Software Engineer are:

  • Make the final decisions and lead a team of software engineers to developing new software
  • Work in tandem with the management of the company/client and present updates about the status of the software
  • Maintain the security of the systems by using efficient firewalls and antivirus software
  • Analyze the requirements of the user and create software to suit their needs
  • Test the new software for workability and instruct the software engineers under him/her to make suitable changes
  • Communicate and interact with clients to know assess their needs
  • Troubleshooting software for problems
  • Train the engineers to perform better

Qualifications:

  • Good communications skills
  • A sound knowledge of the latest developments in the field of software technology
  • A sound knowledge about existing software
  • Ability to analyze software in order to improve it
  • Tremendous amount of creativity and innovation
  • Good leadership qualities
  • A bachelor’s degree in computer science and engineering
  • Around 5 to 10 years of experience as a software engineer

Testing Administrator

Job Description
The Testing Administrator will support the instructional systems specialists and training course specialists with testing design and evaluation activities for all training programs to include the following:

  • Work with a team of government Subject Matter Experts (SMEs) to establish evaluation standards, validate tests and identify measures of training effectiveness
  • Design and edit a variety of examinations of various lengths and course topics
  • Design exam and other testing document templates
  • Evaluate curriculum requirements and evaluate customer training needs to ensure training requirements are met
  • Assemble, deliver and construct equivalent beta exams, as well as analyze their results and provide ongoing test maintenance
  • Provide statistical exam analysis for failed exams
  • Analyze and validate training by evaluating course materials and examinations
  • Develop instructionally valid testing and post-training evaluation materials by analyzing and interpreting user requirements, technical specifications, application features and functions to translate them into appropriate training formats
  • Ensure all items, tests and scoring materials developed are fair and valid
  • Write, review and edit relevant testing, instructional and process related documents
  • Prepare testing and instruction related reports
  • Assist with transitioning from a paper based examination process to electronic version of testing
  • Knowledge and experience with the ADDIE Model, Kirkpatrick Training Evaluation Model and Bloom’s Taxonomy
  • Ability to travel while coordinating with functional Subject Matter Experts, supporting course audits or pilot program plus supporting the NTC Academy CAPSTONE exercise

Qualifications:

  • Master’s degree in a relevant field of education
  • Ten plus years of progressively responsible experience in test development, testing, performance measurement, test data analysis, instructional design, and teaching/training
  • Previous exposure to or experience in the education sector
  • Must be comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one

Instructional Systems Designer - Junior

Job Description
The Instructional Systems Designer – Junior position will support the Instructional Systems Design activities of systematically transferring principles, concepts and best practices of learning and instruction into plans for training materials and activities. Courses to be developed will be mainly instructor-led with transition to online or blended solution of training. This position includes:

  • Conduct a training needs assessment, which may include research to obtain information about a specific topic and review other appropriate literature
  • Work with a team of government subject matter experts (SMEs) to design a training solution that establishes program/course prerequisites and measures of training effectiveness
  • Design course materials to include periodic revisions that include, but are not limited to, instructor manuals, student manuals, accompanying toolboxes
  • Evaluate curriculum requirements and evaluate customer training needs to ensure that training requirements are met
  • Integrate multimedia formats in developed courses
  • Design customized learning and development strategies for specific functional segments
  • Work with a team of government SMEs and develop/update curricula, communication materials, course material, instructional techniques for the subject/skill, lesson plans and/or practical applications, execution plans, instructional materials, etc.
  • Participate in the implementation of pilots for newly developed courses and make updates for new or redeveloped courses to ensure that all end user needs are met
  • Analyze and validate training by evaluating training and instructor requirements, as well as the results of training, such as course material and examinations.
  • Working knowledge and understanding of the ADDIE instructional design model
  • Ability to travel while coordinating with functional Subject Matter Experts and supporting course audits or pilot program
  • Working knowledge and experience with Captivate 9, SnagIt, MS Office suite and Storyline

Qualifications:

  • Bachelor’s degree in Education or a related field
  • Two to five years in Instruction Systems Design, Curriculum Development and Training
  • Comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one

Technical Writer/Editor

Job Description
The Technical Writer/Editor position reviews, edits and provides comments to all written materials produced by NTC.  They gather information by studying existing material, interviewing SMEs, and using current training materials. After information is gathered, the Technical Writer/Editor will then make/suggest edits for the expressed documentation in accordance with industry standards and the NTC Style Guide. The tasks include:

  • Full edits and review of the established FMCSA NTC Style Guide in accordance with the United States Government Printing Office Style Manual
  • Perform full-text edits of all contractual deliverables for content and grammar
  • Perform quality checks for formatting and style
  • Perform checks on PDFs for future printed materials
  • Review and edit all printed materials, reports, including the executive summary, main body, and all appendices, to ensure compliance with established standards and guidelines
  • Support the planning, formulation, editing, development, and publication of finished products (e.g., reports, briefings and other presentations, as required), both technical and non-technical, in the medium and format requested
  • Work closely with the Testing Administrator for edits of course examinations
  • Edit and note any/all written materials related to contract work (e.g. course evaluations)
  • Develop formal stylistic guides for use in training of new ISSs
  • Work with the PM and Instructional Systems Design team to create and evolve style guide as a means of formalizing aesthetic
  • Consult Instructional Systems Design on stylistic and formatting questions
  • Work with the Instructional Systems Design team to streamline and maintain file architecture on New Network Template Shared Drive
  • Communicate effectively orally and in writing and analyze the needs of the target audience

Qualifications:

  • A Bachelor’s Degree in English or similar discipline
  • 3 to 5 years of experience writing and editing instructional materials, technical reports and/or technical documentation
  • Comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one

Administrative Specialist with Logistics Support

Job Description
The Administrative Specialist with Logistics Support position provides basic administrative support for NTC as well as provides logistical support for training course materials, shipping, printing and storeroom. This includes:

  • Provides prompt, courteous and efficient customer service when answering inquiries by phone, email or to in-person
  • Provides real time support and assistance to clients via both oral and written communication as well as external supports a
  • Tracks and maintains an up-to-date inventory of course training manuals, examinations, and other shipping materials within the storeroom
  • Provides logistical reports and status briefs to the Project Manager and Director, NTC
  • Ensures the appropriate quantity of course materials and manuals are delivered on schedule for upcoming courses
  • Coordinates estimations and requests price quotes from the DoT FMCSA/OST POC
  • Creates shipping reports, labels and tracking numbers via TIPTS, UPS, Fed-Ex, and other logistical tracking systems in support of requested courses and NTC Academy
  • Prepares print masters, print orders and track the printing of manuals and publications
  • Facilitates coordination between the Instructional Design Team and Training Course Specialist ensuring the most current course materials are shipped
  • Excellent working knowledge of MS Office Suite, sharepoint and other administrative systems
  • Must be capable of working unsupervised in a fast-paced environment; must be detail-oriented, well-organized and able to multi-task.
  • Ability to work as a team player is essential.
  • Assists with maintaining the calendar of classroom/conference room reservations and assist with classroom layout and setup; communicate classroom reservation policies to customers

Qualifications:

  • Two to five years combination of clerical office, logistics and planning experience
  • Undergraduate college level work equivalent to 2 years’ full-time employment
  • Must be comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one

Training Course Support Assistant - Accreditation

Job Description
The Training Course Support Assistant – Accreditation position will support safety training activities that facilitates customer interface, provides accurate and timely information on available courses and training resources, and produces satisfied customers. This includes:

  • Maintain current certification program for all assigned instructor(s) to include field evaluation program
  • Ensure materials and manuals are delivered on schedule for upcoming courses by preparing ordering and shipping information online.
  • Handle logistics of providing training materials, as well as coordinating with instructors in support of training courses, from the start to the closeout of all courses
  • Provide customer service for instructors throughout all aspects and stages of training, certification, and recertification
  • Prepare correspondence, grade examinations, enter all course data in electronic course and learning management databases, organize and maintain files for all courses, and conduct audits
  • Ensure the appropriate quality and quantity of appropriate materials and manuals are delivered on schedule for upcoming courses
  • Secure testing products and be accountable at all times for the inventories
  • Establish, generate, and maintain tracking of all relevant files, documents, and correspondence relative to requests for and delivery of training, including maintaining data
  • Maintain various databases including current instructors, course approvals, number of students per class and number of re-tests
  • Grade tests, adhering to established test security procedures, and prepare fail/pass list
  • Analyze and validate training by evaluating training and instructor requirements, as well as the results of training, such as course material and examinations.
  • Providing expertise in the standards that must be met for Federal Law Enforcement Training Accreditation (FLETA) program
  • Assist with developing a new Learning Management System (LMS) and the continual monitoring of the student records and registration process
  • Assist with continuous monitoring and developing of the ongoing Learning Assessment program as part of a continuous improvement process and to measure learner performance.

Qualifications:

  • Two to five years combination of customer service experience, logistics and planning experience
  • Undergraduate college level coursework, or post-high-school training equivalent to four (4) years of full-time employment
  • The ability to communicate effectively orally and in writing, as well as scheduling expertise and high-quality customer service
  • Must have a knowledge of standards for FLETA
  • Must be comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one

Training Course Specialist

Job Description
The Training Course Specialist position supports NTC safety training activities by providing customer service function the facilitates customer interfaces, provides accurate and timely information regarding available courses and training resources. Other responsibilities include, but are not limited to:

  • Coordinates logistics of providing training materials, as well as coordinating with instructors in support of training courses, from the start to the closeout of all courses
  • Coordinates with Shipping Clerk to ensure materials and manuals are delivered on schedule for upcoming courses by preparing ordering and shipping information online for course materials
  • Monitor State Program mailbox for general inquiries and questions
  • Provide customer service for students throughout all aspects and stages of training, certification and recertification to include coordination with Travel Specialist for necessary travel arrangements
  • Prepare correspondence, grade examinations, data entry and conduct reoccurring quality control audits
  • Be knowledgeable of registration process for Learning Management Systems (LMS)
  • Grade examinations via Scantron and prepare fail/pass list. If initial results indicate failure, review all test materials and forward to the Testing Administrator for additional analysis
  • Facilitate all exam challenge/retest requests based on FMCSA policy
  • Establish, generate, and maintain tracking of all relevant files, documents, and correspondence relative to requests for and delivery of training
  • Maintain various databases including current instructors, course approvals, number of students per class and number of re-tests
  • Qualifications:

  • Two to five years combination of customer service experience, logistics and planning experience
  • Undergraduate college level coursework, or post-high-school training equivalent to four (4) years of full-time employment
  • The ability to communicate effectively orally and in writing, as well as scheduling expertise and high-quality customer service
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one