CASE STUDY
 

REIMAGINING E-LEARNING

Department of Transportation (DOT) – Federal Motor Carrier Safety Administration (FMCSA) National Training Center (NTC)  

 
THE CHALLENGE

The fundamental goal of the Federal Motor Carrier Safety Administration (FMCSA) is to reduce fatalities, injuries, and commercial vehicle crashes. The National Training Center (NTC) provides high-quality motor carrier safety and law enforcement training to its customers to assist in improving safety, saving lives, and preventing serious injury by reducing the number and severity of commercial motor vehicle crashes. 
 Last spring, after the shift to telework operations, NTC needed support continuing to provide webinars to 1,500 trainees each month. NTC called on Longevity for help developing, updating, and maintaining information in an electronic format, including making audio/video information Section 508-compliant, streamlining their IT system and eliminating redundancies.

THE SOLUTION

Longevity produced, designed, developed and edited audio and video files slated for publication on websites and on Learning Management Systems (LMS) that conform to current industry e-learning standards, including SCORM and AICC.  

Our instructional systems designers and developers used the most up-to-date professional training methodologies and strategies to support the implementation of the NTC Learning Management System and Testing tools and IT-related implementation. Longevity’s efforts have improved the quality of ongoing training for more than 3,900 students. We’ve also improved operations such as the academy shift to virtual, remote onboarding of new staff, closing planning gaps and modernizing IT and security requirements to adjust to the new virtual norm. 

BUSINESS IMPACT
    • 227 Courses delivered
    • 3860 Students Tested
    • 150 Webinars Facilitated
    • 18,469 Webinar Participants: (1,540 per month)
    • 3.67 Overall Satisfaction equivalent to 92% (metric 4-point scale)
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