elevating payroll to cloud


Legacy payroll systems are outdated and expensive to maintain. In 2018, the General Services Administration launched NewPay, GSA’s software-as-a-service program intended to provide the entire government with commercial, cloud-based payroll, scheduling and leave management functions. Longevity supported the establishment of payroll data standards for the GSA’s NewPay implementation, and during fiscal 2021, federal agencies and shared service providers began to adopt NewPay.  

GSA’s Quality Service Management Office (QSMO) and the NewPay program office are responsible for the delivery of centralized, common solutions to the federal government. The vision of the QSMO is to establish itself as the premier mission support service organization to federal agencies by providing best value and an optimal customer experience. QSMO’s mission is to deliver efficient mission support services with unmatched technical proficiency utilizing state-of-the-art IT. 


The NewPay team turned to Longevity for help building strategies and solutions to streamline payroll processing through the development of data standards and an analysis of payroll and financial reference and transaction data. With an approach based on a framework leveraged as part of the Data Act implementation, our agile teams establish payroll and financial-related data standards to support the NewPay implementation. This work provides a foundation for more consistent use of payroll and financial data in the ongoing payroll processing operations.  

Construction is underway for NewPay’s Innovation Lab, in support of the data standards area, which is another way Longevity supports this innovative program. We are developing a platform for deploying data visualizations to enable the federal payroll community of practice to better understand pay-related legislation and policy and to understand the impact on the payroll systems and business operations.  

Our Subject Matter Experts (SMEs) are responsible for program-management support. They manage and oversee all contractor activities, high-level, contextual perspective regarding best practices, and recommendations on program and project management for the implementation and migration to the NewPay Service Line. Via mid-level strategy implementation, change management and communications, organizational design and development support, we are able to continually provide key performance metrics and data analytics.  

    • Establishment and certification of the QMSO and effective management of the NewPay Service Line  
    • Alignment of policy, processes, data standards, and technology to modernize payroll and time and attendance 
    • Agency infrastructure redefined in a repeatable, scalable manner based on best practices 
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