US DEPARTMENT OF AGRICULTURE – US FOREST SERVICE CENTRALIZING TELEWORK AGREEMENTS CASE STUDY Introduction Modernizing a Crucial Process at a Critical Time The United States Forest Service (USFS) of the United States Department of Agriculture (USDA) manages 193...
US DEPARTMENT OF HOUSING & URBAN DEVELOPMENT – FEDERAL HOUSING ADMINISTRATION MAKING POLICY ACCESSIBLE CASE STUDY Introduction Developing a Mobile Handbook The US Department of Housing and Urban Development’s Federal Housing Administration’s (FHA) office of Single...
